ONGOING PARTICIPATION

There are 2 ongoing participation paths. For some participants, ongoing participation is REQUIRED and for others ongoing participation is OPTIONAL.

HERE ARE THE 2 ONGOING PARTICIPATION PATHS:


OR
Click here to learn about REQUIRED
Ongoing Participation in Health Improvement Program (HIP)
  Click here to learn about OPTIONAL
Ongoing Participation in Health Improvement Program (HIP)


What is a Health Improvement Program (HIP)?

Health Improvement Programs are coaching programs that help members to understand and manage their health conditions. Those participating in Health Improvement Program are not required to meet a performance goal such as a reduction in blood pressure or weight or cholesterol levels.

How were participants selected for REQUIRED Health Improvement Program (HIP) participation?

Participants were identified for the on-going participation path based on a combination of factors including biometric screening data and, for PPO participants, medical claim data, as follows:

• Participants who have 4 or 5 markers for Metabolic Syndrome.
Metabolic Syndrome is the name for a group of risk factors that raises your risk for heart disease and other health problems, such as diabetes and stroke. You can have any one of these risk factors by itself, but they tend to occur together. Participants who have four or five metabolic risk factors or markers will be included in this category. In accordance with the National Institutes of Health guidelines, the risk factors or markers for Metabolic Syndrome include:

  • High triglyceride level — 150 milligrams per deciliter (mg/dL) or higher of this type of fat found in blood
  • Reduced high-density lipoprotein (HDL) cholesterol — cholesterol less than 50 mg/dL for women and less than 40 mg/dL for men of this “good” cholesterol
  • Increased blood pressure — 130/85 millimeters of mercury (mm Hg) or higher
  • Elevated fasting blood sugar — 100 mg/dL (5.6 mmol/L) or higher
  • Large waist circumference — a waistline that measures at least 35 inches for women and 40 inches for men

• Participants who are identified as likely to need significant healthcare resources or have worsening of an existing health condition during the coming year.
Predictive modeling software was used to identify those participants in higher risk categories. Condition Management services can help these participants by coordinating healthcare with their doctors and educating the participant on managing his or her conditions. Some of the conditions requiring care management or disease management services are:

  • Cardiac
  • COPD
  • Diabetes
  • Chronic Kidney Disease
  • Asthma
  • Depression & Obesity (interwoven into all programs as applicable)
  • Multiple chronic conditions

How are participants notified to enroll in the REQUIRED Health Improvement Program (HIP)?

If you are REQUIRED to participate in a Health Improvement Program, you received information regarding your (HIP) assignment in January, 2019 from the Chicago Benefits Office. The Health Improvement Program (HIP) vendors Telligen and TCOYH are sending written correspondence and making telephone calls in late January to encourage participants to enroll by the April 30, 2019 deadline.

What is the deadline for initial enrollment in my REQUIRED Health Improvement Program (HIP)?

Initial enrollment for all Health Improvement Programs offered by Telligen or TCOYH must be completed by April 30, 2019.

Where can I go to determine if I have completed my REQUIRED active quarterly participation?

The active participation requirement will differ by program. Following your initial enrollment session, individualized coaching sessions will be agreed upon and communicated to you for each quarter by your health coach.

The quarterly active participation deadline dates are:

  • April 1, 2019 to June 30, 2019
  • July 1, 2019 to September 30, 2019
  • October 1, 2019 to December 31, 2019

If you want to confirm that you have completed the Quarterly requirement within your HIP program, contact your HIP vendor with your questions. The contact numbers are:

  • Telligen: 1-800-210-9443
  • TCOYH: 1-888-944-9090

Health Improvement Programs: Here is a brief listing of the Health Improvement Programs that are offered to those persons whose participation is required in 2019. Please note: Your active participation in a Health Improvement Program (HIP) does not require that you meet any physical performance goals such as a reduction in blood pressure, weight or cholesterol readings.

The following Health Improvement Programs are offered for 2019:

  • METABOLIC SYNDROME COACHING PROGRAM
  • CONDITION MANAGEMENT PROGRAM
  • TAKING CONTROL OF YOUR HEALTH (TCOYH)

METABOLIC SYNDROME COACHING PROGRAM

Telligen is a long-term partner with the City of Chicago and is dedicated to the improvement of member’s quality of life through relationship based health coaching. The goal is to assist members to live healthy, active lives and improve their health. The dedicated health coach will help the member to develop a personal health improvement action plan tailored to their unique risk factors. The coach will provide strategies, education and support to the member so that the member can make progress towards better health.

Participants in this program will learn to manage their health risk factors and make progress towards improved biometric numbers and/or lowering the number of metabolic risks. Telligen is managing this telephonic coaching program and their health professionals will be in contact with you by mail to tell you more about the program and begin the enrollment process.

IF YOU WOULD LIKE MORE INFORMATION CALL TELLIGEN’S
ENGAGEMENT SPECIALISTS AT 1-800-210-9443
.

CONDITION MANAGEMENT PROGRAM

The Telligen health professional will coordinate the participant’s healthcare treatments, engage medical providers on evidence-based practices and educate and encourage the participant’s self-management skills regarding their health conditions.

IF YOU WOULD LIKE MORE INFORMATION CALL TELLIGEN’S
ENGAGEMENT SPECIALISTS AT 1-800-210-9443
.

TAKING CONTROL OF YOUR HEALTH (TCOYH)

Since 2009, The Illinois Pharmacists Association (IPhA) and the Midwest Business Group on Health (MBGH) have partnered to provide employers and their covered employees with the chronic disease management program, Taking Control of Your Health (TCOYH).

The program is designed to increase your knowledge and understanding of your condition while learning about proper diet, exercise and stress management techniques to adopt healthy behaviors to manage and improve your diabetes. Participants in this program will have private, face to face counseling sessions with a personal diabetes coach, a specially trained pharmacist who works closely with the participant and their physician, to learn how to better manage and monitor their chronic conditions (diabetes, high blood pressure, cholesterol), and support the effective use of their medications.

IF YOU WOULD LIKE MORE INFORMATION, CALL TCOYH AT 1-888-944-9090 OR EMAIL AT STARLIN-TCOYH@IPHA.ORG.

What if I choose not to participate in my REQUIRED Health Improvement Program (HIP)?

If you choose not to participate in your required Health Improvement Program, the City of Chicago employee will incur a $50 per non-participant increase in his/her monthly health care contribution.



Participation is Optional: If you have been assigned to the “optional participation” requirement, you may use the Wellness portal.

Wellness Portal

The Chicago Lives Healthy wellness program will offer the enhanced, groundbreaking Wellness health platform this year. Starting February 11, you have opportunity to experience this platform first through the Chicago Lives Healthy wellness program! With the new innovative Wellness POrtal, you have access to a personalized health and wellness experience, the RealAge test, and targeted, personalized health information – all in one place.

ACCESS WELLNESS PORTAL

Check out some of these great tools on the Wellness Portal for living your healthiest, happiest and most productive life:

  TIMELINE;  Your timeline will reflect RealAge tips, which are personalized recommendations based on the outcome of your RealAge. Additionally, you will see highly personalized content based on your health and well-being along with your motivation and interests. The more you use your timeline, the more customized it will become.

  GREEN DAY TRACKER;  Track your core health factors such as steps, diet, fitness, stress, sleep and more. When 8 health factors are green on a given day, you earn a green day. Use the tracker to monitor your health and lower your RealAge. Sharecare utilizes several different types of trackers to measure progress towards earning green days: stress, relationship, blood pressure, weight, steps, smoke, sleep, glucose, fitness, diet, cholesterol, alcohol and medications. Tracking operates through a variety of input types based on member selection and the type of information being tracked. Click here to learn about how to sync certain devices automatically to monitor your daily progress.

  SEARCH;  Explore the wealth of articles and topics offered by Sharecare’s health and well-being experts.

  PROFILE;  Your Sharecare profile is a living, breathing, evolving story of your health that will stay with you forever. You can securely store and access all your biometrics and health data in your profile.

How participants were notified that their ongoing participation is OPTIONAL?

If ongoing participation is OPTIONAL for you for the 2019 wellness program year, this information was sent to you in the Chicago Lives Healthy wellness program launch letter in January 2019 sent by the Chicago Benefits Office. You can also call Sharecare at 1-866-556-7671 to confirm your ongoing participation status.

IMPORTANT LINKS

Home

Medical Waiver Types

Password Reset

RealAge FAQ

Rewards Center Overview

RealAge Report FAQ

New User Registration

Wellness Portal